We ship items to worldwide. Address Details We
only ship to the confirmed address provided. Before you pay, please make sure
your address in order matches the address you would like us to ship to.
Pending - Your payment has not been cleared. And your order will not be
Processing(Backordered) - Few items of your order are out of stock. It
need backorder. For most items, it takes 5-7 working days to re-in stock.
Shipped - When your order has shipped", your order is on its way to
courier (DHL, EMS etc). You should receive a Email contains the tracking number
and you can tracking your order convenient.
Our customer support is available:
Monday through Friday: 10:00AM to 8:00PM BJT ; Saturday: 10:00AM to 5:00PM BJT
; Sunday: Closed. Delivery Time
No doubt we do our best to provide you the most reliable, affordable way
of shipping service. But sometimes international delivery is highly depended on
the courier company and local customs.
If you do not receive your item on time, please contact us immediately for
further assistance. Thank you for your understanding. DHL :
orders made before 2 pm, if everything is in stock, we will ship your order at
the same day.
For most Asia countries, order should reach you the next day if no customer
clearance is requried.
For western EU countries, order should reach you within 3 days if no customer
clearance is required.
For eastern EU countries, order should reach you within 5 days if no customer
clearance is required.
For USA/Canada, order should reach you within 3 days if no customer clearance
For Austrilia, order should reach you within 3 days if no customer clearance is
the default for orders to Russia, and it usually takes 10-15 working days to
delivery. Tracking information is available. Small Packets Air: Small
Packets Air is recorded, tracking information is available.
Small Packets Air has NO insurance.
This shipping service usually takes up to 20-25 days but it is not
guaranteed. Small delays are possible (but rare) due to custom
In the very rare case of a package that has not yet arrived after 45
days, an investigation will be opened.
We do suggest this shipping method for low value and light-weight orders.
Each parcel should not be more than 1 Kg. We will NOT send any order which is
over 150USD via this method.
We are not liable for any lost of goods via this shipping method which means we
will not resend your order if it was missing or damaged. Insurance
We do not offer insurance which covers you in the unlikely event that your
parcel is lost or damaged by the postal services. Pre-orders
We accept pre-orders of certain products, the whole order with pre-order items
will be shipped together by default. Please also be aware the pre-order
schedule might change under notification. Combined shipping
We could help combine shipping of multiple orders, please choose combined
shipping method in the latter order and notify us in the comment of the order
you want to combine.